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Signature Moment Event Rentals
Signature Moment Event Rentals
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Frequently Asked Questions

 We’re all about making sure your celebration feels like you. If you’re here, you’re likely planning something special—maybe a wedding you’ve dreamed about since forever, a baby shower for someone you adore, a corporate toast to a big win, or a backyard milestone that deserves to be unforgettable. Below are the answers to the questions we hear most, written with your peace of mind in mind. 

About Our Service

What kinds of events do you serve?

What kinds of events do you serve?

What kinds of events do you serve?

 Weddings, baby showers, bridal showers, engagement parties, birthdays, graduations, corporate happy hours, brand activations, holiday parties, photo shoots—intimate gatherings to 200-guest celebrations. If it matters to you, it matters to us. 

Where do you serve?

What kinds of events do you serve?

What kinds of events do you serve?

 We’re based in the Bolingbrook/Naperville area and serve the greater Chicagoland suburbs. Delivery within ~40 miles is standard; beyond that, a travel fee applies so our team and gear arrive safely and on time. 

What makes your service different?

What kinds of events do you serve?

What makes your service different?

 We combine thoughtful, design-forward rentals with smooth, professional bartending—so your space looks beautiful and your guests feel cared for. We obsess over aesthetics and the “photo flow,” crafting Insta-worthy setups that feel effortless in the room and stunning on camera. And because we’re a single vendor that can provide multiple services, everything ties together seamlessly—want a backdrop behind the bar? We’ve got it. Need a stunning photo backdrop for your event? We can do that too. From bar setups, carts, and favor walls to custom balloon garlands and backdrops, our minimalist, clean, elevated style carries through every detail, and our warm, personable team treats your event like it’s our own. 

Booking & Payments

How do I book?

What’s the contract & invoice process?

What’s the contract & invoice process?

 Tell us your date, location, guest count, and vision. We’ll send a tailored proposal. To reserve your date, we require a 50% non-refundable retainer and a signed agreement. The remaining balance is due 14 days before your event. 

What’s the contract & invoice process?

What’s the contract & invoice process?

What’s the contract & invoice process?

 Once you’re ready to book, we’ll email a digital contract for e-signature. After you sign, we’ll send a secure online invoice. Paying the 50% non-refundable retainer on that invoice officially locks in your date. You’ll get a confirmation right away, and the remaining balance is due 14 days before your event. It’s simple, quick, and all online—so you can check “booked!” off your list and get back to the fun parts. 

What forms of payment do you accept?

What’s the contract & invoice process?

What forms of payment do you accept?

 We invoice securely online and accept major credit/debit cards or cash. 

Can I make changes after booking?

What is your cancellation or rescheduling policy?

What forms of payment do you accept?

 Absolutely! You can add services and items up until the week of your event (based on availability). You can reduce items up to 14 days prior so we can staff and prep properly. Guest count can increase, but we can’t decrease staffing below safe service levels once confirmed. 

What is your cancellation or rescheduling policy?

What is your cancellation or rescheduling policy?

What is your cancellation or rescheduling policy?

 Because we hold your date and turn away other clients, retainers are non-refundable. If you need to reschedule and we’re available for your new date, we’re happy to move with you (a change fee may apply to cover admin and staffing shifts). 

Mobile Bartending (Dry-Hire)

Do you provide the alcohol? How does dry-hire work?

Do you provide the alcohol? How does dry-hire work?

Do you provide the alcohol? How does dry-hire work?

 We’re a dry-hire bar, which means you purchase and own the alcohol—no markup from us. To make that super easy, we create a personalized shopping list based on your guest count, service hours, and menu (beer, wine, spirits, signature cocktails). It outlines exact quantities by bottle/can size plus mixers, garnishes, and ice, so your store run is quick and stress-free. This approach helps control costs and prevent overbuying, while letting you pay regular store prices instead of an upcharge for us to supply it. On event day, we handle the rest—chilling, setup, batching signatures, smooth service, and tidy breakdown—so you can just clink glasses and enjoy.

What’s included with bartending?

Do you provide the alcohol? How does dry-hire work?

Do you provide the alcohol? How does dry-hire work?

  • Professional, certified & personable bartenders
  • Bar setup (portable bar, tools, and styled details)
  • Custom menu curation & quantities guide
  • Signature cocktail development (we love fun, themed names!)
  • Optional add-ons: mixers, ice, garnishes, glassware or premium disposables, bar décor

How many bartenders do I need?

Do you provide the alcohol? How does dry-hire work?

How many bartenders do I need?

As a rule of thumb:

  • Beer & wine only: ~1 bartender per 75 guests
  • Beer/wine + cocktails: ~1 bartender per 50 guests
  • High-complexity craft menus: we’ll recommend additional staff so lines stay short and vibes stay high.

Will you card guests?

What drinks are included in our bartending package?

How many bartenders do I need?

 Yes. We check IDs, refuse service to anyone under 21 or visibly intoxicated, and reserve the right to stop service if safety is a concern. Protecting your guests and your venue is a non-negotiable part of professional hospitality. 

Can you stay longer if the party’s still going?

What drinks are included in our bartending package?

What drinks are included in our bartending package?

 Absolutely—if everyone’s having a great time and you want us to keep serving, we’re happy to extend service (pending staff availability, venue rules, and local ordinances). We bill extensions at an hourly rate per bartender, and we’ll confirm the added time with you before continuing. You can approve and pay the extension on the spot via our secure link, and we’ll make a quick last-call update to keep things safe and smooth. Pro tip: if you already suspect you’ll want extra time, let us know in advance so we can staff for it and avoid any day-of constraints. 

What drinks are included in our bartending package?

What drinks are included in our bartending package?

What drinks are included in our bartending package?

 Our standard package includes beer, wine, and up to four signature cocktails—the perfect balance of variety and speed. Capping the menu at four signatures keeps service fast and consistent, which means shorter lines and more time for your guests to mingle, dance, and enjoy the moment. We’ll help you choose crowd-pleasers (think one light + one fruity + one classic + one “wow” drink) and design the menu around your vibe and season. Prefer zero-proof options, too? We can create matching mocktail versions so everyone has something delicious in hand. 

Mobile Bartending Pricing & Packages

How are bartending packages priced?

How are bartending packages priced?

How are bartending packages priced?

 Packages are built around your guest count, service hours, and menu (beer/wine vs. cocktails, custom signatures, etc.). Bartending packages start at $500, with add-ons available for mixers, ice, glassware, and décor. 

How are delivery and travel priced?

How are bartending packages priced?

How are bartending packages priced?

 Local delivery is included for nearby events; beyond our standard radius, a per-mile travel fee helps us cover time, fuel, and crew. We’ll outline this clearly in your proposal—no surprises. 

Rentals & Décor

What rentals do you offer?

What’s included with rentals?

What’s included with rentals?

 Backdrops, balloon garlands, carts, bar setups, statement pieces, tables, chairs, linens, favor walls, and more. We’ll help you design a cohesive look so your photos are instant keepsakes. 

What’s included with rentals?

What’s included with rentals?

What’s included with rentals?

 

  • Delivery, professional setup, and styled placement for décor items
  • Breakdown and pickup after your event within the agreed window
  • Clear care instructions for anything that remains in your space

How long does setup take?

How long does setup take?

How long does setup take?

 Most rental installs take 60–120 minutes; larger builds (multi-panel backdrops, premium garlands) can take longer. For tight venue load-in windows, we can coordinate early setup (additional fee may apply). 

Can I add my own décor?

How long does setup take?

How long does setup take?

Yes—please! Share your inspo and we’ll integrate it seamlessly. If you’re hanging anything from walls or venue surfaces, confirm with your planner/venue first to protect your deposit.

Rentals & Décor Pricing & Packaging

How are balloon garlands priced?

What are sample pricing based on type of garland?

What are sample pricing based on type of garland?

  Our balloon garlands are designed to do exactly that: soften a space, frame your photos, and quietly elevate every moment. Garland pricing begins at $25 per foot, with final cost tailored to your design. The number of colors in your palette, the addition of luxe chrome/metallic balloons, and any floral or greenery accents (fresh or faux) all influence the total since they affect materials, artistry, and build time. 

What are sample pricing based on type of garland?

What are sample pricing based on type of garland?

What are sample pricing based on type of garland?

 To help you picture scale, here are common sizes with base-only starting points: a 6 ft “Accent Pop” begins at $150+ for a sweet doorway or bar corner; an 8 ft “Hello, Gorgeous” starts at $200+ for entries or buffets; a 10 ft “Statement Sweep” begins at $250+ for framing a head table; a 12 ft “Full Frame” starts at $300+ for arches or step-and-repeats; a 16 ft “Wow Wall” begins at $400+ for feature walls; and a 20 ft “Grand Feature” starts at $500+ when you want that major focal moment. These figures reflect standard latex in a simple palette with a standard install; chrome balloons, additional colors, and floral weaving are quoted once we’ve designed your exact look. 

What if I bundle with other rentals?

What if I bundle with other rentals?

What if I bundle with other rentals?

 For a camera-ready scene, many clients bundle garlands with our backdrops, carts, favor wall, or bar setups. We’ll map everything into one cohesive, transparent proposal so there are zero surprises. Every install is professionally delivered, styled, and secured to suit your venue and timeline. Outdoor setups, high ceilings, or complex rigging may require extra support, and if you need late-night same-day pickup, we can arrange it for an additional after-hours fee. 

What is the design process?

What if I bundle with other rentals?

What if I bundle with other rentals?

 The design process is easy and genuinely fun: share your date, venue, and inspiration; we’ll sketch the flow, confirm sizes and palette (and any chrome or floral enhancements), then send a proposal for your thumbs-up—after that, we bring it to life. Tell us the feeling you want guests to carry home—playful, romantic, modern—and we’ll translate it into color, shape, and movement. That’s the magic of a Signature Moment. 

Logistics & Day-Of Details

Do you need power or water?

Do you need power or water?

Do you need power or water?

 Our standard bars do not require running water. Power is helpful for specialty equipment (e.g., neon signage, dispensers, certain lighting). Let us know what you’re dreaming up—we’ll make it work. 

Weather & outdoor events

Do you need power or water?

Do you need power or water?

 We’re pros at Chicago weather. Light rain or heat? We’ll adapt with tents, shade, and smart layout. Severe weather or unsafe conditions may require a backup plan or timeline adjustments—we’ll build contingencies with you well before event day. 

Venue requirements

What happens to leftover alcohol and supplies?

What happens to leftover alcohol and supplies?

 Please share any load-in rules, dock access, stair/elevator notes, or venue insurance requirements. We can provide a Certificate of Insurance (COI) on request. 

What happens to leftover alcohol and supplies?

What happens to leftover alcohol and supplies?

What happens to leftover alcohol and supplies?

 We tidy your items and leave them in a designated spot you choose. If you’re off enjoying the after-party, we’ll stage everything neatly so cleanup is simple later. 

Heart-Forward Hospitality

 You’re not just booking rentals or bartenders—you’re trusting us with a moment you can’t redo. We take that seriously. We’ll plan the details, anticipate needs you haven’t thought of, and show up with calm, capable energy so you can be fully present with your people. That’s the Signature in Signature Moment. 

Interested In Booking?

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Send the details; we’ll design the bar + décor to match.
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